Last Updated: April 2026

HK Cricket (“we”, “our”, “us”) operates this ecommerce website using WordPress, WooCommerce, and Hostinger hosting. We are committed to protecting your personal information and complying with applicable privacy laws, including the UK GDPR and the Data Protection Act 2018. These laws require all organisations handling personal data to use it fairly, lawfully, transparently, and securely.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following categories of personal data when you use our website:

1.1 WooCommerce Account & Checkout Data

WooCommerce automatically collects:

  • Name
  • Billing & Shipping Addresses
  • Email Address
  • Phone Number
  • Order Details & Transaction History
  • Cart & Wishlist Data
  • Product Reviews (if submitted)
  • WordPress user cookies
  • Payment details (processed securely via your chosen payment gateway)

1.2 Automatically Collected Data

  • IP address
  • Browser type & version
  • Device information
  • Cookies & tracking data
  • Analytics data (if enabled through Google Analytics, Facebook Pixel, etc.)

1.3 Optional Personal Data

  • Newsletter sign‑ups
  • Contact form submissions
  • Collaboration/sponsorship applications

2. How We Use Your Data

We process your data for the following purposes:

  • To process and ship your orders
  • To create and manage your customer account
  • To communicate order updates
  • To improve website performance & security
  • For analytics and business insights
  • To send marketing emails (only with explicit consent)
  • To prevent fraud and maintain website safety

Under UK GDPR, all personal data must be used for specific, explicit purposes and not retained longer than necessary.

3. Legal Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity – e.g., fulfilling orders
  • Legitimate interests – improving site experience, preventing fraud
  • Consent – email marketing, cookie tracking
  • Legal obligation – financial record keeping

4. Cookies

Our website uses cookies for:

  • WooCommerce cart & session management
  • Site performance & security
  • Analytics & marketing (if enabled)

You may refuse cookies via your browser settings. Some site functions may not work without essential cookies.

5. Third‑Party Sharing

We share your data with essential service providers only, including:

Payment Processors

(e.g., Stripe, PayPal, WooCommerce Payments)
Certain customer information is transmitted to process payments.

Shipping and Logistics Providers

Address, contact information and order details are provided to fulfil shipments.

Plugins & Integrations

Some WordPress/WooCommerce plugins process data (analytics, email marketing, security tools, etc.).

We do not sell personal data.

6. How Long We Keep Your Data

WooCommerce allows us to configure retention periods for:

  • Pending orders
  • Completed orders
  • Failed/cancelled orders
  • Inactive accounts

Data is kept only as long as needed for legal, accounting, or business purposes.

7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Complain to the Information Commissioner’s Office (ICO)

ICO Contact:
0303 123 1113
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

8. Data Security

We implement appropriate security measures to protect your data from:

  • Unauthorised access
  • Loss or destruction
  • Data breaches

(Required under UK GDPR and WordPress privacy guidelines.)

Hostinger’s infrastructure and WordPress security plugins may also contribute to data protection.

9. International Data Transfers

Some service providers (like Google or Meta) may store data outside the UK.
We ensure such transfers comply with UK GDPR requirements, including adequacy decisions or other approved safeguards.

10. Children’s Privacy

We do not knowingly collect data from children under 13.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Modified” date.

12. Contact Us

For privacy-related questions, please contact:

HK Cricket
Watford, Hertfordshire, UK
📧 info@hkcricket.co.uk
📞 +44 7599 388944